We are constantly developing
Analysing business activities and customer relationship management have been my priorities throughout my whole career. After more than 25 years of my career, there are still things to learn. I sell and carry out analysis projects for my customers at Onway as well as build new customer relationships. Earlier I worked a long time as a project and sales manager and managing director for an international company.
I have nearly twenty years of expertise in developing our customers’ business activities, customer relationships and management and leadership and how to succeed in those areas. I am responsible for customer projects and development and productization of our analysis services at Onway. I strive to find a solution for our customers’ needs for analysis. I think it is especially important how we inform the various interest groups of the company of the analysis results.
”You can’t achieve anything new, if you can’t tolerate the pain of letting go of the past,” has been my motto during my long and versatile career. At Onway I can participate in many kinds of projects and utilize all that I have learnt so far: my vast experience in different fields, my open-minded attitude and my strong technical competence. I learn something new every day and love my job!
I have over 25 years of experience in successful managing of sales and personnel, mostly in software industry. My current customers represent machine shops industry, public administration and everything in between those. I work both with major listed companies as well as small startup companies. In my opinion managing people and sales doesn’t depend on the field. The same laws apply everywhere.
I am the Managing Director of Onway and responsible for business continuity and development. I sell, execute and develop analysis services for our new and existing customers. My experience in various sales and sales management positions has convinced me of the importance of understanding customer expectations, which is the core of the customer relationships and business operations improvement.
Onway makes sure that the whole process of the analysis is carried out successfully. It is important because my own customers keep me busy. Onway has got smart tools in its use as well as the method to carry out the analyses. The respondents (our customers and our own personnel) find the work done by Onway both professional and reliable”
Pasi Kiikkinen/ Sales Manager
EmCe Solution Partner Oy
Onway has carried out our international customer satisfaction survey, which hundreds of our customers in more than 65 countries have taken part in. We have achieved excellent results and with the help of these results we have been able to support our partners in retail to serve their own end customers even better – in all over the world.”
Tom Nordman / VP, Sales and Marketing
Bluegiga Technologies Oy
We use the services of Onway as our partner in our personnel surveys, given our long history of cooperation, they have a strong knowledge of our field and their model includes concrete support for developing the managerial work.”
Markus Aittola / Director of HR